Sample Question 3
A health system reviews 12 months of data for patients age 75 years and older who were readmitted within 30 days of hospital discharge. Excess readmissions occur primarily among patients transferred to skilled nursing facilities after insulin or anticoagulant regimens were changed. Review of these cases identifies discrepancies between discharge orders and facility medication records and delayed follow-up of the changed high-risk medications. Which intervention most directly addresses the identified system failure?
- Provide anticoagulant counseling before hospital discharge for patients transferred to SNFs
- Establish pharmacist medication reconciliation and early follow-up for these SNF transfers
- Add a mandatory primary-care visit within 7 days for these SNF residents
- Provide insulin-administration training to nursing staff at the receiving SNFs
Rationale
Answer choice B is correct
- Correct: "Establish pharmacist medication reconciliation and early follow-up for these SNF transfers" — The observed failure involves inaccurate transfer medication lists plus inadequate follow-up after changes to high-risk therapies. A pharmacist-led transition process that verifies the intended regimen, communicates changes to the receiving facility, and reassesses the high-risk medications soon after transfer directly targets both identified contributors.
- "Provide anticoagulant counseling before hospital discharge for patients transferred to SNFs" — Counseling can improve understanding, but it does not directly correct discrepancies between hospital orders and the receiving facility's medication record or address insulin-related transition failures.
- "Establish pharmacist medication reconciliation and early follow-up for these SNF transfers" — This intervention is matched to the population, transition setting, medications, and failure mechanisms identified by the readmission analysis.
- "Provide insulin-administration training to nursing staff at the receiving SNFs" — Staff education may improve insulin administration but would not address anticoagulant discrepancies or the broader problem of intentional medication changes failing to transfer accurately between settings.
High-Yield Core Concept
Population-level quality interventions should be directed at the specific subgroup and process failure revealed by the data. When readmissions cluster around medication changes during transitions to skilled nursing care, reconciliation, communication, and timely medication follow-up should be targeted to that transition.
High-Yield Fast Fact
Medication reconciliation is most effective as part of a transition process that includes communication and follow-up rather than as an isolated list-comparison exercise.
References
- Agency for Healthcare Research and Quality. Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation. Rockville, MD: AHRQ.
- Crannage AJ, Hennessey EK, Challen LM, Stevens AM, Berry TM. Implementation of a Discharge Education Program to Improve Transitions of Care for Patients at High Risk of Medication Errors. Ann Pharmacother. 2020;54(6):561-566. doi:10.1177/1060028019896377.